As, we show respect to your personal privacy rights and strive to ensure your privacy when you are using our site. Below you may find explanations about the safety of your personal information.

What does this privacy policy cover?

This privacy policy is to inform you regarding the use of your personal information which is collected during your visit to one of our websites.

This privacy policy applies to the majority of our websites, however there may be occasions where there is a need to have a slightly different privacy policy. Whenever a website of Tüpraş has a different privacy policy it will be made clear that that privacy policy differs from this general Tüpraş privacy policy.

On your journey around the Tüpraş websites please check the privacy policy of each website which you visit and do not assume that this privacy policy applies to all Tüpraş websites.

Who is responsible for the personal information collected on this site?

Your personal data is controlled ultimately by Tüpraş, Turkish Petroleum Refineries Corp. Gülbahar Mah. Büyükdere Cad. No.101/A 34394 Şişli-İstanbul.

Special Notice - if you are under 13 years old

Our website is not aimed at children under 13 years old and we will not collect, use, provide or process in any other form any personal information of children under the age of 13 deliberately. We therefore also ask you, if you are under 13 years old, please do not send us your personal information (for example, your name, address and email address).

If you are under 13 years old and you nevertheless wish to ask a question or use this website in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf. 

Additionally, if at any time you wish us to stop using your information for any or all of the above purposes, please contact us as set out below. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

Please be assured that we will not use your information for any of the purposes if you have indicated that you do not wish us to use your information in this way when submitting the information or at a later stage.

Log Files

Tüpraş records log files for statistical purposes as many other standard web servers. These files contain standard information such as your IP address, Internet service providers, properties of your browser, operating system, the pages you have entered and exited the site. Log files are never used with the purposes other than statistical aims and your privacy is not violated. Your IP address and other information are not associated with your personal information.


The term "Cookie" defines a small text file that web site server places in your computer's hard disk. Some parts of our site might be using cookies for user convenience. Also, the advertisements on the web site might use cookie and web beacon to gather advertising data. This completely depends on your permission; you can prevent it by changing your internet browser's settings any time.

What is a cookie?

Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and the cookies themselves cannot collect any information stored on your computer or your files.

When a server uses a web browser to read cookies they can help a website deliver a more user-friendly service. To protect your privacy, your browser only gives a website access to the cookies it has already sent to you.

Why do we use cookies?

We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website.

Cookies remember the type of browser you use and which additional browser software you have installed. They also remember your preferences, such as language and region, which remain as your default settings when you revisit the website. Cookies also allow you to rate pages and fill in comment forms.

Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer. For further details on the various types of cookies that we use, please find out for more.

Changes to this policy

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.


For your questions, opinions and suggestions about privacy policy applied on web site, please contact