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Information Note on Processing of Personel Data

As Tüpraş, we are committed to the security of your personal data. For this purpose we attribute a great importance on processing and storing any personal data of all persons in relation with the Company, including those benefiting from our products and services, in accordance with the Law No. 6698 on Protection of Personal Data (“KVKLaw”). As the Data Controller, we process your personal data as described below and in accordance with the limits prescribed by applicable legislations by fully complying with this obligation.

1. Collecting and Processing the Personal Data and Purposes of Processing
Since your personal data may vary depending on the services, products or commercial operations of our Company, they may be collected verbally, in written or electronically through automatic and non-automatic methods by our offices, branches, call center, website, social media channels, mobile applications and similar means. Your personal data may be processed by being created and updated as long as you benefit from the services and products of our Company.

Furthermore, your personal data may be processed if you use our call center or website in order to use the services of our Company, if you visit our Company or website and if you attend trainings, seminars or other events organized by our Company.

Your personal data that have been collected will be processed in accordance with the conditions and purposes of processing personal data, mentioned in Articles 5 and 6 of KVK Law, in order to enable our business units to perform necessary works to ensure that you benefit from the products and services offered by our Company, to personalize and recommend our Company’s products and services to you based on your liking, usage habits and needs, to ensure legal and commercial security of our Company and persons that are in a business relationship with our Company (administrative operations being performed by our Company for communication purposes, ensuring the physical safety and control of Company’s locations, partner/customer/supplier (authorized staff or employees) evaluation processes, legal compliance process, financial affairs, etc.), to determine and implement our Company’s commercial and business strategies, and to ensure that human resources policies of our Company are implemented. 

2. To Whom the Processed Data can be Transferred and for which Purpose
Your personal data that have been collected may be transferred to our partners, suppliers, Koç Group companies, shareholders, legally authorized public entities and private persons in accordance with the conditions and purposes of processing personal data, mentioned in Articles 8 and 9 of KVK Law, in order to enable our business units to perform necessary works to ensure that you benefit from the products and services offered by our Company, to personalize and recommend our Company’s products and services to you based on your liking, usage habits and needs, to ensure legal and commercial security of our Company and persons that are in a business relationship with our Company (administrative operations being performed by our Company for communication purposes, ensuring the physical safety and control of Company’s locations, partner/customer/supplier (authorized staff or employees) evaluation processes, legal compliance process, financial affairs, etc.), to determine and implement our Company’s commercial and business strategies, and to ensure that human resources policies of our Company are implemented.

3. Method and Legal Reason of Collection of Personal Data
Your personal data are collected in any verbal, written or electronic environment in order for above mentioned purposes to ensure that our Company’s products and services are offered in accordance with legal procedures and our Company fulfills its contractual and legal obligations completely and properly. Your personal data that have been collected for these legal reasons can be processed and transferred in accordance with the conditions and purposes of processing personal data described in Articles 5 and 6 of KVK Law and for purposes mentioned in articles (1) and (2) of this document.

4. Rights of the Owner of Personal Data, Listed in Article 11 of KVK Law
As the owners of personal data, if you submit your requests for your rights to our Company through the means described herein, our Company will meet your request free of charge within thirty days, depending on the nature of request. However, if a fee is required by the Board of Protection of Personal Data, our Company will charge the said fee listed in the tariff. For the purposes of this paragraph, owners of personal data are entitled 

· To inquire whether their personal data have been processed or not;
· If their personal data have been processed, to request information about such processing;
· To inquire the purpose of processing of personal data and whether such data have been used in accordance with the said purpose or not;
· To know the third parties in or abroad, to whom the personal data have been transferred;
· If personal data have been processed incompletely or inaccurately, to request rectification of such data and notification of third parties, to whom the    personal data were transferred, about such rectifications;
· If, despite of processing in compliance with the provisions of KVK Law and other applicable laws, the reasons that require processing of personal data are no longer available, to request deletion or destruction of personal data and to request the third parties, to whom the personal data were transferred, to be notified about the actions performed under this sub-paragraph;
· To object to occurrence of any result that is to her/his detriment by means of analysis of personal data exclusively through automated systems;
· To request compensation for the damages in case the person incurs damages due to unlawful processing of personal data. 

You can submit your request to exercise your rights described above to our Company in written or through other methods determined by the Board of Protection of Personal Data as per the provisions of paragraph 1 of Article 13 of KVK Law. Since the Board of Protection of Personal Data has not determined a method yet, you have to submit your application in written to our Company as per the provisions of KVK Law. For this purpose, the channels and procedures to submit your application in written to our Company under Article 11 of KVK Law are given below.
 
You can submit your request to exercise your rights mentioned in Article 11 of KVK Law by completing the form given in www.tupras.com.tr and personally delivering a signed copy of this form Tüpraş, Türkiye Petrol Rafinerileri Anonim Şirketi, Güney Mahallesi, Petrol Caddesi No:25, Körfez/KOCAELİ together with the documents proving your identity or through public notary or through other means described in KVK Law or you can send the form to tupras@tupras.hs02.kep.tr with secure electronic signature in order to exercise your rights listed above. 
  • Policy for Protection and Processing of Personel Data
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